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Support & Documentation
Need help with something? Here are our most frequently asked questions.
Everything you need to know if you're experiencing technical issues with the software
The software doesn't load.
I can't move around in the software.
The software crashed.
How do I report a bug/glitch?
Everything you need to know about your account for the 3D Tiny House Design Software
How do I create an account?
How do I reset my password?
How can I delete my 3D Tiny House Designer account?
How can I upgrade my account to the Personal 3D Tiny House Designer?
How can I upgrade my account to the Business3D Tiny House Designer?
Everything you need to know about your account billing for the 3D Tiny House Design Software
Does signing up to a 3D Tiny House Designer account cost anything?
How can I update my payment method?
How can I update my billing information?
How can I view my previous invoices?
How can I cancel my subscription?
What happens to my designs when I cancel my subscription?
How much does a Personal subscription cost?
How much does a Business subscription cost?
Everything you need to know about our online 3D Tiny House Designer
What does 3DTHD stand for?
Is there a free trial for the 3D Tiny House Designer?
What's the difference between Personal and Business 3D Tiny House Designer?
Where can I learn how to use the 3D Tiny House Designer?
How is 3D Tiny House Designer different to other design software's?
Can I design a custom designs for my clients using 3D Tiny House Designer?
What kind of documents & plans can I generate with the 3D Tiny House Designer?
How can I suggest a feature for the 3D Tiny House Designer?
Do I need to know how to use CAD software to use the 3D Tiny House Designer?
Does the 3D Tiny House Designer work with the Metric or Imperial system?
How do I place objects accurately in the 3D Tiny House Designer?
Everything you need to know about your general questions related to tiny homes, our software etc…
Do you sell tiny house plans?
Can I hire you to design a custom tiny house for me?
Do you build tiny homes?
Can I use your tiny house designs for my business?
If you haven't found an answer to your question, feel free to reach out to use via this form and we'll do our best to get back to you as soon as humanly possible!
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